Orders, Delivery and Warranty

Payment- PayPal and more

  • Express Checkout: Quick and secure way to pay via PayPal.Ā 
  • Debit and credit cards options are also available in PayPal if you do not have a PayPal account.Ā 

Order processing time

  • Once the payment is made successfully the order goes for processing. Generally it takes 1-3 business days for the process to start. We will notify youĀ  when it has been sent.Ā 

Shipping Policy

  • Delivery Time:
    Delivery takes approx. 5- 7 business days.
  • Delivery Area:
    - Free shipping on all orders national wide in USA except Alaska, Hawaii, Guam, Virginia Island and Puerto Rico.
    - No shipments can be made to Alaska, Hawaii, Guam, Virginia Island, Puerto Rico, P.O. box, APO/ FPO/ DPO addresses and international orders.
  • Wrong Address:
    We are not responsible if the package is lost or delivered to the wrong location because of missing, incomplete, or incorrect destination information. Please provide accurate shipping information at the time of purchase, and we encourage you to review this information carefully on the order confirmation email. Contact us if any correction is needed, we will do our best to provide guidance on potential solutions. Additional charges associated with correcting a shipping address error may apply since intercepting the shipment, arranging for a return or reshipment may occur.

Warranty

Limited One Year Warranty from the Date of Purchase.

Covered under Warranty

All of our Adjustable Sliding Panel, Panel Fabric Sets and Roller Shade products are warranted against manufacturer defects in materials or workmanship provided that you are the original purchaser of the product, and the product was installed according to our instructions.

Not covered under Warranty

- Normal wear and tear.
- Consumer damages caused by accidents, alterations, abuse of the product, exposure to salt air, misuse, or damages from pets or insects.
- Accidental breakage, misuse or other abuse (unless it occurred during shipping)
- Improper cleaning and/or chemical use.
- Normal fading over time e.g. material discoloration, yellowing or cracking of plastic parts.
- Wrong measurements are not covered by the warranty and are not refundable.
- Damages resulting from removal and re-installation in the same or any other window or application, or failure to follow instructions, such as measurement, installation, cleaning, and maintenance.

Decorating Fabrics and Paper Raffia Ribbon products do not come with warranty.